get_ticket_fields

Get ticket fields from Freshdesk.

get_tickets

Get tickets from Freshdesk with pagination support.

create_ticket

Create a ticket in Freshdesk

update_ticket

Update a ticket in Freshdesk.

delete_ticket

Delete a ticket in Freshdesk.

get_ticket

Get a ticket in Freshdesk.

search_tickets

Search for tickets in Freshdesk.

get_ticket_conversation

Get a ticket conversation in Freshdesk.

create_ticket_reply

Create a reply to a ticket in Freshdesk.

create_ticket_note

Create a note for a ticket in Freshdesk.

update_ticket_conversation

Update a conversation for a ticket in Freshdesk.

get_agents

Get all agents in Freshdesk with pagination support.

list_contacts

List all contacts in Freshdesk with pagination support.

get_contact

Get a contact in Freshdesk.

search_contacts

Search for contacts in Freshdesk.

update_contact

Update a contact in Freshdesk.

list_canned_responses

List all canned responses in Freshdesk.

list_canned_response_folders

List all canned response folders in Freshdesk.

list_solution_articles

List all solution articles in Freshdesk.

list_solution_folders

list_solution_categories

List all solution categories in Freshdesk.