Expert sales negotiation strategist for B2B deal-making. Use when planning negotiation strategy, handling discount requests, closing deals, navigating procurement, or structuring win-win agreements...
Strategic negotiation expertise for B2B sales teams ā from preparation and psychology to closing techniques and win-win deal structuring.
Great negotiation isn't about winning. It's about creating value that makes agreement inevitable.
The best B2B negotiators:
When invoked, apply the guidelines in rules/ organized by:
preparation-* ā Pre-negotiation research, planning, BATNA developmentpsychology-* ā Buyer psychology, stakeholder mapping, emotional intelligencetactics-* ā Anchoring, framing, concession strategy, silencepricing-* ā Discount handling, value justification, creative structuringmultiparty-* ā Procurement, legal, multi-stakeholder negotiationsclosing-* ā Timing, techniques, commitment gaining| Phase | Activities | Key Focus |
|---|---|---|
| Preparation | Research, BATNA, objectives, limits | Know more than they do |
| Opening | Anchor, frame, set expectations | Control the narrative |
| Exploration | Questions, listening, interest discovery | Understand their world |
| Bargaining | Concessions, trades, package building | Create and claim value |
| Closing | Commitment, documentation, next steps | Lock in the win-win |
āāāāāāāāāāāāāāāāāāā
ā Walk Away ā ā Your power base
ā (Best Alternative)
āāāāāāāāāāāāāāāāāāā¤
ā Resistance ā ā Fight hard here
ā Point ā
āāāāāāāāāāāāāāāāāāā¤
ā Target ā ā Aim here
ā Outcome ā
āāāāāāāāāāāāāāāāāāā¤
ā Aspiration ā ā Start here
ā (Anchor) ā
āāāāāāāāāāāāāāāāāāā
āāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāā
ā DECISION DYNAMICS ā
āāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāā¤
ā Economic Buyer (signs check) ā
ā āāāāāāāāāāā ā
ā ā CFO ā ā Money authority ā
ā āāāāāāāāāāā ā
ā Technical Buyer (says it works) ā
ā āāāāāāāāāāā āāāāāāāāāāā ā
ā ā IT ā ā Eng ā ā Veto power ā
ā āāāāāāāāāāā āāāāāāāāāāā ā
ā User Buyer (uses it daily) ā
ā āāāāāāāāāāā āāāāāāāāāāā ā
ā ā Ops ā ā Support ā ā Political ā
ā āāāāāāāāāāā āāāāāāāāāāā capital ā
ā Champion (sells internally) ā
ā āāāāāāāāāāā ā
ā ā Your ā ā Must enable, not replace ā
ā ā Ally ā ā
ā āāāāāāāāāāā ā
āāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāāā
| Style | When to Use | Risk |
|---|---|---|
| Collaborative | Long-term relationship, complex deals | May leave value on table |
| Competitive | One-time transaction, commodity | Damages relationship |
| Compromising | Time pressure, equal power | Suboptimal for both |
| Accommodating | Relationship > outcome, minor issue | Sets bad precedent |
| Avoiding | Losing battle, need time | May miss windows |
First offer: $100,000
Concession 1: -$8,000 (8%)
Concession 2: -$4,000 (4%)
Concession 3: -$2,000 (2%)
Concession 4: -$500 (0.5%)
Final: $85,500
Signal: "We're approaching our limit"
Instead of:
"I'll give you 10% off"
Use:
"I can reduce price by 10% if we:
- Sign a 2-year commitment
- Pay annually upfront
- Provide a case study"