Lindy Debug Bundle

Current State

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Overview

Systematic diagnostics for Lindy AI agent issues. Collects environment info, tests API connectivity, reviews agent task history, and generates a support bundle for Lindy's support team.

Prerequisites

• Access to Lindy dashboard (https://app.lindy.ai)
• curl installed for API testing
• Agent ID and webhook URLs available

Instructions

Step 1: Collect Environment Info

# Local environment diagnostics
echo "=== Local Environment ==="
echo "Node: $(node --version 2>/dev/null || echo 'N/A')"
echo "Python: $(python3 --version 2>/dev/null || echo 'N/A')"
echo "OS: $(uname -srm)"
echo "Date: $(date -u '+%Y-%m-%d %H:%M:%S UTC')"
echo "LINDY_API_KEY set: $([ -n "$LINDY_API_KEY" ] && echo 'yes' || echo 'NO')"
echo "LINDY_WEBHOOK_SECRET set: $([ -n "$LINDY_WEBHOOK_SECRET" ] && echo 'yes' || echo 'NO')"

Step 2: Test Webhook Connectivity

# Test webhook trigger endpoint
echo "=== Webhook Connectivity ==="
WEBHOOK_URL="${LINDY_WEBHOOK_URL:-https://public.lindy.ai/api/v1/webhooks/YOUR_ID}"

# Test without auth (expect 401)
echo "Without auth (expect 401):"
curl -s -o /dev/null -w "HTTP %{http_code} in %{time_total}s\n" \
  -X POST "$WEBHOOK_URL" \
  -H "Content-Type: application/json" \
  -d '{"test": true}'

# Test with auth (expect 200)
echo "With auth (expect 200):"
curl -s -o /dev/null -w "HTTP %{http_code} in %{time_total}s\n" \
  -X POST "$WEBHOOK_URL" \
  -H "Authorization: Bearer $LINDY_WEBHOOK_SECRET" \
  -H "Content-Type: application/json" \
  -d '{"test": true, "debug": "bundle-test"}'

Step 3: Review Agent Task History

In the Lindy dashboard:

1. Navigate to the failing agent
2. Open the Tasks tab
3. Filter by Failed status
4. For each failed task:
   • Note the timestamp
   • Click to expand step-by-step execution
   • Identify the failing step (marked red)
   • Copy the error message and input/output data
5. Look for patterns: same step failing? same time of day? same input type?

Step 4: Check Integration Health

# Test outbound connectivity to common Lindy integration targets
echo "=== Integration Targets ==="
for url in \
  "https://public.lindy.ai" \
  "https://slack.com/api/auth.test" \
  "https://www.googleapis.com/gmail/v1/users/me/profile" \
  "https://api.notion.com/v1/users/me"
do
  status=$(curl -s -o /dev/null -w "%{http_code}" --max-time 5 "$url" 2>/dev/null)
  echo "$url -> HTTP $status"
done

Step 5: Diagnose Specific Failure Types

Trigger not firing:

• Verify agent status: active (not paused)
• Check trigger filter conditions
• For webhooks: test URL with curl
• For email: re-authorize Gmail/Outlook
• For schedule: verify timezone settings

Action failing:

• Check integration authorization (re-auth if token expired)
• Verify field references: {{step_name.field}} syntax correct
• Test the target service independently
• Check if action is a Premium Action (requires Pro plan)

Agent step looping:

• Review exit conditions — are they achievable?
• Check credit consumption (rapid drain = looping)
• Reduce available skills to 2-4 focused ones
• Add a fallback exit condition

High credit consumption:

• Review model selection: Gemini Flash (cheap) vs GPT-4 (expensive)
• Check for unnecessary agent steps (use deterministic actions instead)
• Review loop configurations for unbounded max cycles

Step 6: Generate Support Bundle

Compile the following for a support ticket to support@lindy.ai:

## Lindy Support Bundle

**Account**: [your email]
**Agent Name**: [agent name]
**Agent URL**: agents/[agent-id]
**Issue Start**: [date/time UTC]
**Frequency**: [every time / intermittent / once]

### Environment
- Browser: [Chrome/Firefox/Safari version]
- Plan: [Free/Pro/Business/Enterprise]
- Credit Balance: [remaining credits]

### Reproduction Steps
1. [step 1]
2. [step 2]

### Failed Task IDs
- [task-id-1] at [timestamp]
- [task-id-2] at [timestamp]

### Error Messages
[Copy exact error text from task detail view]

### What I Tried
- [attempt 1]
- [attempt 2]

Output

Deliver a time-bounded support bundle containing the affected agent and task IDs, reproduction steps, sanitized error messages, environment facts, and the result of the webhook and integration checks. Remove credentials, personal data, and full webhook URLs before sharing the bundle outside the workspace.

Examples

If tasks begin failing after an integration reconnect, capture one failed task ID, the failing action name, the HTTP status from the target, and the time the connection was reauthorized. A bundle saying “agent failed” without a task ID, timestamp, and reproducible trigger is insufficient for escalation.

Diagnostic Decision Tree

Agent not working?
├── No task created → Check trigger configuration
│   ├── Webhook? → Test with curl (Step 2)
│   ├── Email? → Re-authorize + check filters
│   └── Schedule? → Check timezone + credit balance
├── Task created but failed → Check task detail view
│   ├── Trigger step failed → Auth/connectivity issue
│   ├── Action step failed → Integration auth expired
│   ├── Condition step failed → Ambiguous condition prompt
│   └── Agent step looping → Exit conditions unreachable
└── Task completed but wrong result → Prompt/config issue
    ├── Wrong output → Refine agent prompt
    ├── Missing data → Check field references
    └── Partial execution → Review condition branches

Error Handling

Symptom	Likely Cause	Resolution
All agents failing simultaneously	Lindy platform outage	Check status.lindy.ai
Single agent failing	Agent-specific config issue	Review task detail view
Intermittent failures	Rate limits or credit exhaustion	Check usage dashboard
Slow execution	Model too large or too many steps	Switch to Gemini Flash, consolidate steps

Resources

• Lindy Community
• Lindy Documentation
• Lindy Status

Next Steps

Proceed to lindy-rate-limits for credit and rate management.