Collect CodeRabbit debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for CodeRabbit...
Collect only evidence needed to reproduce the failing boundary. Preserve timestamps and provenance while excluding code, credentials, private comments, and unrelated users.
references/official-docs.md and re-check any time-sensitive contract before execution.Treat Git-provider sessions, CodeRabbit web sessions, CLI credentials, and CodeRabbit API keys as separate credentials. Use only an already-approved session or secret-manager reference, never print a secret, and do not place credentials in .coderabbit.yaml, source files, logs, or deliverables.
Define symptom, time window, surface, expected behavior, and reproduction boundary.
Collect redacted IDs, config hash, eligibility fields, timestamps, and CI state.
Remove source, secrets, emails, tokens, payloads, and unrelated comments.
Reproduce once safely and list included and excluded evidence.
Require owner approval before reading private PR content, audit data, or transmitting a bundle. Keep analysis and drafts local until approval is explicit, and record who approved the action and its scope.
A redacted manifest, timeline, config hash, reproduction, classification, and support summary. Include source dates, unknowns, and the exact boundary between observed fact and recommendation.
| Condition | Response |
|---|---|
| Current contract is unclear or docs disagree | Stop mutation, cite both sources, and request owner resolution. |
| Required access or approval is missing | Produce a draft and evidence plan only. |
| Validation or pilot behavior differs from expectation | Restore the prior state and retain the failed evidence. |
| Output contains secrets or private code | Stop, quarantine the artifact, redact it, and notify the data owner. |
Prepare skipped-draft evidence without exporting source.
Separate a CLI proxy failure from a rate-limit response.
references/official-docs.md.