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    gtmagents

    suppression-logic

    gtmagents/suppression-logic
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    About

    SKILL.md

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    Install via Skills CLI

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    About

    Use to define guardrails that pause signal-driven plays when accounts are risky, saturated, or in-flight elsewhere.

    SKILL.md

    Suppression Logic Playbook Skill

    When to Use

    • Building global do-not-touch rules shared across marketing, sales, and success workflows.
    • Investigating why an account never triggers despite strong intent scores.
    • Coordinating with legal, finance, or product teams on sensitive outreach windows.

    Framework

    1. Reason Taxonomy – categorize suppression triggers (legal/compliance, commercial conflicts, lifecycle constraints, technical issues).
    2. Detection Methods – outline data sources and queries that flag each trigger (support tickets, security incidents, open opps, payment status).
    3. Routing & Ownership – assign who can override or expire each suppression (CSM, legal, exec sponsor).
    4. Duration Logic – define cooling periods, review cadences, and auto-expiration rules.
    5. Audit Trail – log change history, approvals, and tie-ins to automation or orchestrator commands.

    Templates

    • Suppression matrix (reason, trigger condition, owner, duration, override path).
    • Compliance checklist for regulated industries (financial services, healthcare).
    • Alert + reporting format for surfaced conflicts.

    Tips

    • Mirror CRM/MAP suppression lists to prevent channel drift.
    • Create heartbeat alerts when suppression counts spike unexpectedly.
    • Pair with signal-scoring adjustments so suppressed accounts stop draining rep capacity.

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    Repository
    gtmagents/gtm-agents
    Files