PagerDuty
Arcade toolkit · docs.arcade.dev
The Arcade PagerDuty toolkit lets LLMs interact with PagerDuty to query and manage incidents, on-call schedules, teams, services, and escalation policies.
Capabilities
- Incident management — retrieve, list (with filters for status, urgency, service, team, and time), update status (acknowledge, resolve, reopen), and reassign incidents to specific users.
- On-call & scheduling — list on-call entries, schedules, and escalation policies; fetch individual policies by ID.
- Teams, users & services — list and look up teams (with members and linked resources), users, and services; fuzzy-search users by name or email; retrieve individual records by ID.
- Activity feed — list log entries showing incident triggers, acknowledgments, escalations, and resolutions across the account.
- Identity — retrieve the authenticated user's PagerDuty profile including contact and notification summaries via
Whoami.
Tools16
Pagerduty_GetEscalationPolicy
Get a single escalation policy by ID.
Pagerduty_GetIncident
Get a single incident by ID.
Pagerduty_GetService
Get a single service by ID.
Pagerduty_GetTeam
Get a single team by ID including members and linked resources.
Pagerduty_ListEscalationPolicies
List escalation policies.
Pagerduty_ListIncidents
List incidents with optional status, urgency, service, team, and time filters.
Pagerduty_ListLogEntries
List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
Pagerduty_ListOncalls
List on-call entries with optional filters.
Pagerduty_ListSchedules
List schedules.
Pagerduty_ListServices
List services with optional name search.
Pagerduty_ListTeams
List teams.
Pagerduty_ListUsers
List users.
Pagerduty_ReassignIncident
Reassign an incident to a specific user without changing its status.
Pagerduty_SearchUsers
Search users using local fuzzy matching on name/email.
Pagerduty_UpdateIncidentStatus
Update an incident's status (acknowledge, resolve/close, or reopen).
Pagerduty_Whoami
Get the authenticated PagerDuty user's profile with contact and notification summaries.