# Intercom (verified) Chat with customers via live messaging, manage support tickets, and send targeted messages. View user data and automate responses. ## Quick Start ```bash # Connect this server (installs CLI if needed) npx -y @smithery/cli@latest mcp add intercom # Browse available tools npx -y @smithery/cli@latest tool list intercom # Get full schema for a tool npx -y @smithery/cli@latest tool get intercom INTERCOM_ADD_SUBSCRIPTION_TO_A_CONTACT # Call a tool npx -y @smithery/cli@latest tool call intercom INTERCOM_ADD_SUBSCRIPTION_TO_A_CONTACT '{}' ``` ## Direct MCP Connection Endpoint: `https://intercom.run.tools` ## Tools (51) - `INTERCOM_ADD_SUBSCRIPTION_TO_A_CONTACT` — You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user c… - `INTERCOM_ADD_TAG_TO_A_CONTACT` — You can tag a specific contact. This will return a tag object for the tag that was added to the contact. - `INTERCOM_ASSIGN_CONVERSATION` — Assigns a conversation to a specific admin or team in Intercom - `INTERCOM_ATTACH_A_CONTACT_TO_A_COMPANY` — You can attach a company to a single contact. - `INTERCOM_CLOSE_CONVERSATION` — Closes a conversation in Intercom, marking it as resolved - `INTERCOM_CREATE_A_COLLECTION` — You can create a new collection by making a POST request to `https://api.intercom.io/help_center/collections.` - `INTERCOM_CREATE_AN_ARTICLE` — You can create a new article by making a POST request to `https://api.intercom.io/articles`. - `INTERCOM_CREATE_A_NOTE` — You can add a note to a single contact. - `INTERCOM_CREATE_CONVERSATION` — Creates a new conversation in Intercom - `INTERCOM_CREATE_OR_UPDATE_A_COMPANY` — You can create or update a company. Companies will be only visible in Intercom when there is at least one associated us… - `INTERCOM_DELETE_A_COLLECTION` — You can delete a single collection by making a DELETE request to `https://api.intercom.io/collections/`. - `INTERCOM_DELETE_A_COMPANY` — You can delete a single company. - `INTERCOM_DELETE_A_CONTACT` — You can delete a single contact. - `INTERCOM_DELETE_AN_ARTICLE` — You can delete a single article by making a DELETE request to `https://api.intercom.io/articles/`. - `INTERCOM_DETACH_A_CONTACT_FROM_A_COMPANY` — You can detach a company from a single contact. - `INTERCOM_GET_A_CONTACT` — You can fetch the details of a single contact. - `INTERCOM_GET_CONVERSATION` — Retrieves a specific conversation by ID with all messages and details - `INTERCOM_IDENTIFY_AN_ADMIN` — You can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). >… - `INTERCOM_LIST_ALL_ACTIVITY_LOGS` — You can get a log of activities by all admins in an app. - `INTERCOM_LIST_ALL_ADMINS` — You can fetch a list of admins for a given workspace. - `INTERCOM_LIST_ALL_ARTICLES` — You can fetch a list of all articles by making a GET request to `https://api.intercom.io/articles`. > 📘 How are the ar… - `INTERCOM_LIST_ALL_COLLECTIONS` — You can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. C… - `INTERCOM_LIST_ALL_COMPANIES` — You can list companies. The company list is sorted by the `last_request_at` field and by default is ordered descending,… - `INTERCOM_LIST_ALL_HELP_CENTERS` — You can list all Help Centers by making a GET request to `https://api.intercom.io/help_center/help_centers`. - `INTERCOM_LIST_ALL_NOTES` — You can fetch a list of notes that are associated to a contact. - `INTERCOM_LIST_ATTACHED_COMPANIES_FOR_CONTACT` — You can fetch a list of companies that are associated to a contact. - `INTERCOM_LIST_ATTACHED_CONTACTS` — You can fetch a list of all contacts that belong to a company. - `INTERCOM_LIST_ATTACHED_SEGMENTS_FOR_COMPANIES` — You can fetch a list of all segments that belong to a company. - `INTERCOM_LIST_ATTACHED_SEGMENTS_FOR_CONTACT` — You can fetch a list of segments that are associated to a contact. - `INTERCOM_LIST_CONVERSATIONS` — Lists conversations from Intercom with filtering and pagination support - `INTERCOM_LIST_SUBSCRIPTIONS_FOR_A_CONTACT` — You can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has '… - `INTERCOM_LIST_TAGS_ATTACHED_TO_A_CONTACT` — You can fetch a list of all tags that are attached to a specific contact. - `INTERCOM_MERGE_A_LEAD_AND_A_USER` — You can merge a contact with a `role` of `lead` into a contact with a `role` of `user`. - `INTERCOM_REMOVE_SUBSCRIPTION_FROM_A_CONTACT` — You can remove a specific subscription from a contact. This will return a subscription type model for the subscription … - `INTERCOM_REMOVE_TAG_FROM_A_CONTACT` — You can remove tag from a specific contact. This will return a tag object for the tag that was removed from the contact. - `INTERCOM_REOPEN_CONVERSATION` — Reopens a closed conversation in Intercom - `INTERCOM_REPLY_TO_CONVERSATION` — Sends a reply to an existing conversation in Intercom - `INTERCOM_RETRIEVE_A_COLLECTION` — You can fetch the details of a single collection by making a GET request to `https://api.intercom.io/help_center/collec… - `INTERCOM_RETRIEVE_A_COMPANY_BY_ID` — You can fetch a single company. - `INTERCOM_RETRIEVE_A_HELP_CENTER` — You can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_… - `INTERCOM_RETRIEVE_AN_ADMIN` — You can retrieve the details of a single admin. - `INTERCOM_RETRIEVE_AN_ARTICLE` — You can fetch the details of a single article by making a GET request to `https://api.intercom.io/articles/`. - `INTERCOM_RETRIEVE_COMPANIES` — You can fetch a single company by passing in `company_id` or `name`. `https://api.intercom.io/companies?name={name}` `h… - `INTERCOM_SCROLL_OVER_ALL_COMPANIES` — The `list all companies` functionality does not work well for huge datasets, and can result in errors and performance p… - `INTERCOM_SEARCH_CONVERSATIONS` — Searches for conversations using query string with support for filtering and sorting - `INTERCOM_SEARCH_FOR_ARTICLES` — You can search for articles by making a GET request to `https://api.intercom.io/articles/search`. - `INTERCOM_SET_AN_ADMIN_TO_AWAY` — You can set an Admin as away for the Inbox. - `INTERCOM_UPDATE_A_COLLECTION` — You can update the details of a single collection by making a PUT request to `https://api.intercom.io/collections/`. - `INTERCOM_UPDATE_A_COMPANY` — You can update a single company using the Intercom provisioned `id`. {% admonition type="attention" name="Using `compan… - `INTERCOM_UPDATE_A_CONTACT` — You can update an existing contact (ie. user or lead). - `INTERCOM_UPDATE_AN_ARTICLE` — You can update the details of a single article by making a PUT request to `https://api.intercom.io/articles/`. ```bash # Get full input/output schema for a tool npx -y @smithery/cli@latest tool get intercom ```